FURSHOUSE.com is fully committed to protecting the privacy of visitors to our Web site and our customers. Employees of the FURSHOUSE team are themselves customers of other websites and fully understand the importance and confidentiality on the Internet. We do not disclose information about our customers to third parties unless necessary, particularly in order to provide a service - for example, to arrange the shipment of a product, make bank checks or security conduct research and studies on clients, or when you have given us your express permission to do so.
We promise not to give your name, address, email address, information about your credit card or personal information to third parties without your permission, but we can not be responsible or held liable for actions committed by site third parties from which you can be connected to the Website FURSHOUSE or been directed to him.
FURSHOUSE receives a certain amount of personal data due to your use of the Website services. This information includes your name, address, email address, gender, and date of birth. This information is collected to enable us to process orders, to communicate with you about your orders and your account to manage our records, improve our sites, prevent and detect fraud and allow third parties to provide technical services , logistic or other on our behalf.
We may share your information with other companies FURSHOUSE group as well as with third parties who provide services on our behalf (eg shipping companies, payment processing companies). This information is provided to them and to enable them to provide these services and may not be used for any other purpose. We require all third parties with whom we share personal data to treat them with the utmost confidentiality and in accordance with applicable laws.
We may also share your personal data in the manner required by law or to implement our Terms & Conditions.
Your payment information is not stored on FURSHOUSE.com.
Secure payment pages (SHERLOCK'S, Paypal) are independent of our Website.
If you have made a purchase on our website, we will occasionally keep you informed of our new products, news and special offers by email, postal mail and telephone about products or services similar to products or services that have the subject of your order. You will also have the opportunity to receive communications from us or from selected third parties when you become a member FURSHOUSE by checking the box provided for this purpose.
All members of FURSHOUSE have the opportunity to opt out of receiving marketing communications from us and / or selected third parties. If you wish to stop receiving communications from us and / or selected third parties, you may do so by going to the website FURSHOUSE under the heading of "Your Account" after you have registered and identified.
Definition: A cookie is a small file that is sent to your computer, your phone or other device when you visit a website and will recognize your device during future visits. This type of program performs various tasks such as recognition of your preferences or chosen products. It helps you improve the way you take advantage of the Website and makes sure that the ads and offers that you see online correspond better. These cookies may be divided into four categories, each of which is described below:
These cookies are essential for the Website to provide you the services you have requested as to summarize the products placed in your cart.
This type of cookies collect anonymous information about how people use the Web site and data are merged with others to enable us to improve the functioning of the Website. For example, we use the Google Analytics cookies to help us understand how consumers arrive on our Website, surfing or using the Website and highlights the areas where we can improve things, such as navigation, the experience of control and marketing campaigns. Data stored by these cookies never include details of personal information from which your identity can be established.
Cookies help keep the choices you have made such as language, the search parameters such as size, color and product line. These cookies can then be used to make you enjoy a more relevant experience with your choices and make visits to the Website more suitable and enjoyable. This information is also merged with other users, on an anonymous basis, to allow us to improve the functioning of the Website. For example, our "Saved Items" feature uses a cookie to keep the reference product that you wanted to keep when you surfed the Web site.
We may disclose aggregate, anonymous statistics about the number of visitors of the Website or number of purchases, information requested from us by our investors. We use an independent company specializing in statistical studies and research that collects on our behalf, data about visitors to this Site, by using cookies and code embedded in the Website. Cookies and the embedded code used to obtain statistical information on the number of visits to each page of the Site, the playback time of each page on the routes chosen by the visitors, as well as data on parameters use of visitors and other general information current. FURSHOUSE uses and stores this information, as well as those obtained by cookies used on the Website, to improve services to our users. You can get more information about obtaining this information and its use by contacting us.
We may have to use personal information in order to conduct audits against fraud. The personal information you have provided may be passed to a credit reporting agency or prevention against fraud that will store this information. This is a simple identity verification. No credit check is done and your credit rating will remain unchanged.
We do not disclose your personal information, except in the following cases:
- If FURSHOUSE sell or buy a business or assets;
- If FURSHOUSE or substantially all of its assets are acquired by a third party. In this case, personal data about our customers could be one of the transferred assets;
- In the event that we are obliged to disclose such information or share your personal data in order to comply with a legal obligation, to enforce or apply our conditions, or to protect the rights, property, or security FURSHOUSE, customers or others. This disclosure includes exchanging information with other companies and organizations to enforce the rules on protection against fraud and credit risk reduction.
Our Website may contain links to and from the internet sites of the members of our network of partners, advertisers and third parties. If you follow a link to any of these websites, please note that they each have their own policy on personal data protection and our responsibility will not be engaged on these policies. Please check these policies before you submit any personal data to these websites.
If you want to check the personal information you have provided to FURSHOUSE, you can do so by contacting us via the email address or the address mentioned below. Because of our security procedures, we may ask for proof of your identity before disclosing such information. This evidence consists of your e-mail address and password requested during registration. This information should be treasured because you will be responsible for all action we may take in response to a request from a third party using your email address and password. We recommend that you do not use the feature of your browser to remember passwords because it allows others using your computer equipment to access your personal information.
You have a right of access to information qu'FURSHOUSE holds about you and your right of access can be exercised in accordance with the law. Your access is free application, but according to the personal information that you request, it is possible that we will to invoice the costs that we support the fact that access request. We will inform you of these fees upon receipt of your request for access and you will confirm whether you want to continue this communication request by paying these fees.
In accordance with the "Data Protection Act" (Law of 6 January 1978 as amended), you have a right of access, modification and withdrawal of your personal data, you can exercise by writing to the e-mail address or the address mentioned below. You can also, for legitimate reasons, oppose the processing of data.
We are always happy to answer our customers (even if it is a complaint). We are grateful for the time you spend providing us with the necessary information to make our customers completely satisfied with our services. Our wish is that you return to the Website and you were recommending to friends and family. Please feel free to contact customer service to FURSHOUSE team will be happy to answer your questions or comments related to this particular statement, or if you wish us to cease processing your personal information.
You can contact customer service by phone +337 81 56 39 72 (French number)
You can also write to us at:
19 Boulevard de Beauséjour